Block Management Services

We work exclusively in Croydon, South London. Whether you are a freeholder or an RTM, as your managing agent we promise to provide unparalleled service, satisfaction and value for money. Our proactive approach to block management will be a refreshing change.

Financial Management:

• Preparation and management of budgets.

• Collection of service charges

• Financial reporting and transparency to leaseholders.

• Maintenance and Repairs:

  • Regular inspections of common areas and facilities.

  • Coordination of routine and reactive maintenance services.

  • Management of landscaping and grounds maintenance.

• Health and Safety Compliance:

  • Ensuring compliance with health and safety regulations.

  • Conducting risk assessments and implementing safety protocols.

  • Managing fire safety systems and regular safety drills.

• Building Insurance:

  • Arranging and managing appropriate insurance coverage for the property.

  • Handling claims and liaising with insurance providers.

• Communications:

  • Maintaining open lines of communication with residents and leaseholders.

  • Providing updates on maintenance, community events, and financial matters.

• Property Management Software:

  • Utilizing technology for tracking maintenance requests, finances, and communication.

• Common Area Management:

  • Upkeep and management of shared spaces such as lobbies, hallways, and gardens.

  • Cleaning and janitorial services for common areas.

• Tenant Relations:

  • Acting as a liaison between tenants and leaseholders.

  • Addressing tenant concerns and facilitating community engagement.

• Legal and Regulatory Compliance:

  • Ensuring adherence to relevant property laws and lease agreements.

  • Handling disputes and leaseholder issues in a professional manner.

• Emergency Planning and Response:

  • Developing emergency protocols for situations like fires, floods, or other crises.

  • Providing tenants with information on emergency procedures.

• Periodic Meetings and Reports:

  • Organizing meetings with leaseholders to discuss management issues and decisions.

  • Providing regular reports on property performance, finances, and maintenance activities.

• Service Provider Management:

  • Vetting and managing third-party contractors for maintenance, cleaning, and other services.

These services aim to ensure the smooth operation and maintenance of the property, enhance resident satisfaction, and protect the investment of property owners.